Management is a demanding job under the best circumstances.  During these tough economic times, the tasks of management are especially difficult.  With fewer and fewer resources, the role of management can seem overwhelming, requiring you to juggle multiple priorities and demands.  You must be able to help staff deal with constant changes, budget cuts, staff reductions and wage freezes.  This is in addition to the normal responsibilities of performance management, delegation, team development, and coaching and conflict resolution.  You balance the role of leader, coach, cheerleader and score keeper.  And do all this in the midst of constant changes and shifting priorities.

 

   A special focus of the workshop will be on the Difficult Conversations Managers Don’t Want to Have. We will train you how to talk with others about awkward and difficult topics such as poor performance, problem behavior on the job and reprimands, in ways that gain their cooperation and reduce stress and anxiety for you. These hard conversations include those with your subordinates, team members, peers and even with your own manager or supervisor.

 

   You may feel overwhelmed as a supervisor or manager.  Perhaps you have had little or no training in how to be a successful manager. Maybe you want a refresher course on management covering all the latest information on essential management strategies. Join us and let us help you learn to excel as a manager.

 

  This one- and one-half day, fast-paced, comprehensive seminar will provide you with the knowledge and, most importantly, the skills to improve the productive work of your staff. We will emphasize how we accomplish the same job, or even more, with fewer resources. Whether you supervise a staff of one or 101, we will provide the basic skills training, as well as build on the skills you already have, to enable you to succeed in the many facets of your job. You will leave this program with the confidence and ability to create a strong winning team of competent employees.

Here are just a few of the questions and issues we have addressed in recent workshops:

 

“How do you...”
--manage people you previously worked with or are friends with?
 --manage experienced employees when you are new?
--set your priorities when you are busy putting out fires?
 --delegate work when you know employees are already overworked?
--deal with problem employees so other employees don’t feel resentment?
--develop commitment in employees in spite of constant changes they face?
--motivate with little or no raises possible?
--help diverse members of a team work together and value their differences?
--know when to be involved and when to let employees work out their own issues?
--help employees feel ownership for results?
--manage volunteers instead of paid employees?

 

“What about…..”
--an employee’s failure to complete work on time?
--lack of initiative?
--criticism or antagonism directed at co-workers?
--reluctance to take advice and direction?
--a person’s work is unsatisfactory, but the employee does not agree there is a problem?
--employees who allow distractions such as a problem at home to interfere with work without discussing such matters with

     a supervisor or manager?
--your manager’s behavior sometimes undermines you with your employees?