Ten Behaviors of Managers Who Excel

"This day was packed with ideas I’ll be able to use tomorrow when I return to my office. Well worth my time." Brenda McGill, Foster Care Supervisor

"A positive energizing experience with real information from someone who’s had my type of job before." Daryl Stivers, Operations Manager

Do you feel overwhelmed as a supervisor or manager? Perhaps you have had little or no training in how to be a successful manager. Maybe you want a refresher course on management covering all the latest information on essential management strategies. Without the right kind of training, the role of manager/supervisor can seem overwhelming, requiring you to juggle multiple priorities and demands. Join us and let us help you learn to excel as a manager.

In the nonprofit sector the job can be especially challenging. You often must be able to help staff deal with constant changes, budget cuts, staff reductions and wage freezes. This is in addition to the normal responsibilities of performance management, delegation, team development, coaching and conflict resolution. You balance the role of leader, coach, cheerleader and score keeper. And do all this in the midst of constant changes and shifting priorities.

This one-day, fast-paced comprehensive seminar will provide you with the knowledge and, most importantly, the skills to improve the productive work of your staff. Whether you supervise a staff of one or 101, we will provide the basic skills training, was well as build on the skills you already have, to enable you to succeed in the many facets of your job. You will eave this program with the confidence and ability to create a strong winning team of competent employees.

Here are just a few of the questions we have addressed in recent workshops:

"How do you..."
...manage people you previously worked with or are friends with?
...manage experienced employees when you are new?
...set your priorities when you are busy putting out fires?
...delegate work when you know employees are already overworked?
...deal with problem employees so other employees don’t feel resentment?
...motivate with little or no raises possible?
...develop commitment in employees in spite of constant changes they face?
...help diverse members of a team work together and value their differences?
...know when to be involved and when to let employees work out their own issues?
...help employees feel ownership for results?
...manage volunteers instead of paid employees?